Unauthorised payments. Unfair fees, such as the transfer charge when customers were passed to its sister debt collection firm - Twyford Developments, trading as Carter Forbes - when they defaulted. This fee was charged even though the company incurred no additional costs Payday loans were rolled over into another term, despite no request or consent from the customer. It failed to assess whether this was appropriate for the customers involved Bank details for the company's other brands - txtmecash.
Customers were falsely told loans with these other brands were pre-approved It failed to send annual statements to customers who had not repaid in 12 months, and who should not have faced any further fees or interest. Related Topics. The FCA blogs for us on what to expect from your payday loan company. The payday alternatives that could help. Find free debt advice local to you. You might also like Are people turning to loan sharks for quick cash?
Holby City's debt emergency — has it happened to you? TOOL: Payday loans - do you know the alternatives? What do you think? Check out our full commenting guidelines Enter your comment.
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